Compassion Coalition offers the following training sessions:

Working on the Frontline

Frontline Training is a series of three workshops that teach church staff and volunteers how to handle requests from people seeking assistance. These seminars equip local churches to be better stewards of benevolence funds. Be sure to check our calendar for upcoming Frontline trainings!
Frontline I: Training for Those Taking Calls for Assistance: This class is for church staff and volunteers who respond to calls or walk-in visits from people in need in our community. The workshop covers topics such as Verification, 10 Best Practices, When ‘No’ is Appropriate, and Developing a Process to Help and Not Enable.
Frontline II: Building a Strong Benevolence Team: Often churches have only one person who takes all the calls and walk-in requests for assistance. This person can easily become overwhelmed. This two-hour workshop will walk participants through the process of building a team at their church to handle benevolence.

Frontline III: Understanding Community Resources in Knoxville: The key to successfully helping people in need is to learn how to use community resources and make referrals.
For registration information or to sign up for any of these classes, call Gina at 865-251-1591 x 2 or e-mail

Introduction to Compassion Ministry: Responding to God’s Call to Serve

Introduction to Compassion Ministry: Responding to God’s Call to Serve is a five-week course designed to equip believers with practical ways to reach hurting people. Compassion Coalition’s Executive Director, Grant Standefer, teaches the course along with guest speakers. Classes generally meet on Tuesday evenings from 6:00 — 8:00 pm.

For registration information or to sign up for any of this class, call Rebecca at 865-251-1591 x 1 or e-mail

Bridges Out of Poverty

Bridges Out of Poverty solutions provide structures, ideas, and concrete tools a community needs to prevent, reduce, and alleviate poverty. Bridges Out of Poverty is a book and an approach that helps employers, community organizations, social-service agencies, and individuals address poverty in a comprehensive way. People from all economic classes come together to improve job retention rates, build resources, improve outcomes, and support those who are moving out of poverty. Three members on staff at Compassion Coalition are Certified Bridges Out of Poverty Trainers (June 2011). As we offer these trainings to the community, our hope, dream, and our prayer is that Knoxville can become a Bridging community.

Bridges Out of Poverty 2-Hour Overview: When you work with someone in need, do you wonder why they make certain choices? Do you wish they would experience faster success? Do you give them “the look” when they just don’t get it? If so, this training overview is for you! This session is offered on a monthly basis, and each month the day/time/location will vary.

Bridges Out of Poverty: 6-Week In Depth Training: This training series takes an in-depth look at the Bridges materials. Specific areas of study that are covered include Mental Models; Causes of Poverty; Hidden Rules of Poverty, Middle Class, and Wealth; Language; Family Structure; Resources; Mentoring and others. This training is offered on Tuesday’s, with an afternoon option (1 – 3 pm) and an evening option (6 – 8 pm). The In-Depth training is offered twice per year, once in the spring, and once in the fall.

For registration information or to sign up for either of these classes, call Jessica at 865-251-1591 x 8 or e-mail

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